Support > Refund request
Welcome to the refund request portal of Reykjavík Excursions.
Life writes its own script and things don't always go as planned. We're here to help process your refund. The transition might take up to 10-days through the twisty mazes of international banking bureaucracy.
For bookings involving third-party tour operators, however, please keep in mind they may have different methods and cancellation policies.
If your booking was made through a travel agency or a 3rd party, such as Guide to Iceland, Viator, GetYourGuide or others, please contact them directly.
To proceed with your refund, please fill out the form below, completing all fields. Please review our cancellation policy before submitting your request. Your patience and cooperation are greatly appreciated.